Introduction

CabCard Go is the all-in-one mobile app designed to help taxi and private hire drivers manage their business on the go. 

With CabCard Go:

• You can access important account features
• Connect with customers
• Take payments
• Complete tasks without needing multiple apps or websites. 

Below are instructions on how to get it up and running:

Setup

Note: you will need an Android device running version 10 or higher. Unfortunately the app does not support devices below this version.

1. Download the CabCard Taxi Payments app from the Google Play Store Download now
2. Log in using your email address and password. 

• These credentials will have been provided to you when you first signed up to CabCard. 
• They are also the same ones you use to access the driver portal (my.cabcard.services).

After setting up CabCard Go, we highly recommend that you complete a 5p test transaction to confirm everything is working as expected.

Taking Payments

The CabCard app supports 2 methods of taking payment:

1. Contactless
2. Scan to Pay 

You can start a transaction by pressing the ‘Take a payment’ button on the home screen, then enter the amount you wish to charge on the screen below.

Note - In some cases you may be directed to get setup first for these payment options:

• This can take up to an hour, but usually a lot sooner. 
• If your device also does not support NFC you may also see a ‘contactless unavailable’ message instead of the contactless payment button.

1. Contactless

• If you choose to take a contactless payment, you will see the screen below when the app is ready for the customer's card or device to be tapped against your NFC reader. 

Note: 

• On most Android smartphones, the NFC chip is located at the back of the device. 
• Please check your device's manufacturers specification if you are unsure.

• After the transaction has been processed you will see a big green tick or red cross indicating if the transaction was successful.

2. Scan to Pay

• The scan to pay option will generate a QR code for your customer to scan. 
• After they have scanned, they will be directed to a secure payment link where they can enter their details and pay.

After Setup

You are now ready to take Contactless / Scan to pay payments on your Android phone.

If you have any further questions on this topic please do not hesitate to contact our support team.