Terminal asking for password
Seeing an unexpected "Enter Password" prompt on your payment terminal?
This quick guide will help you dismiss it and get back to the main menu.
- The down arrow key next to the 9 number key, if pressed accidentally, causes the password prompt to appear.
- This has likely occurred whilst trying to access the settings of the terminal.
To fix this do the following:
- Cancel by pressing the red X
- If you are trying to access the settings of the terminal → Press the up arrow (next to the number 6) and you will see a list with settings at the bottom.