Understanding processing fees
Why payout amount is less than the total transaction amount
CabCard provides drivers with net payouts, meaning processing fees are deducted before payments are disbursed.
For example, if you processed a £100 transaction with a 1.5% + 5p fee, your payout would be £98.45 after the fee is applied.
Rather than individual transactions, your available balance is paid out in batched payouts according to your payout schedule.
To summarise:
- Processing fees are deducted before payout
- Payouts contain your net balance after fees
- Transactions are paid in batch based on your payout schedule
Please check your statements and contact our support team if you have any further questions.